Curious about working for Bulten? While some may perceive us as just a manufacturer of fasteners, we are proud to be one of the few leading companies in the global fastener industry to take full responsibility for innovative fastener solutions. We have a strong global presence with cost-effective, value-added manufacturing on three continents. Combined with the fact that we are at the leading edge of technology and innovation, this means we enjoy a strong position as a supplier and partner of fastener solutions to the global automotive industry, as well as other industries such as consumer electronics. Our people are our greatest asset, and their combined skills are crucial for Bulten's success in creating long-term profitability.

Role Purpose

To ensure all planning, releasing and shipment of parts is done accurately and on time. To ensure all correspondence and communications with the customer are carried in a timely and professional manner at all times. Become the go to person for your area of responsibility

Main duties/responsibilities

• Maintain and develop existing and new customers through appropriate communications
• Analyse and interpret customer schedule requirements to ensure on time deliveries
• Analyse, communicate with and schedule on suppliers and own manufacturing sites ensuring JIT deliveries whilst minimising inventory holdings
• Obtain and coordinate information regarding additional freights
• Ensure the material planning cycle is accurately reflected in our MRP (Material Planning) system
• Enter or maintain customer schedules, via EDI (Electronic Data Interchange) and other processes in an accurate and timely manner
• Manage the daily customer contact regarding questions related to delivery
• Inform customers if there is a risk we will not deliver according to orders/schedules
• Analyse, evaluate and action MRP to ensure maximum on time deliveries with minimum inventory holding
• Continually work to improve working processes, on time deliveries and cost reductions in conjunction with other departments
• Maintain data integrity and support finance, quality and dispatch teams with day to day operations
• Analyse and interpret large sets of data and be able to present clearly and constructively
• Be the key liaison between internal departments and customers
• Use initiative to resolve issues and not be afraid of making decisions
• Support other team members customers during holiday periods and sickness
• Liaise and attend meetings with other departments to aid business and organisational development
• Attend training to develop relevant knowledge and skills
• Knowledge of and adherence to ISO 14001, ISO 45001 and IATF 16949
• Knowledge of and adherence to Bulten Group & Bulten Ltd Health and Safety Policy and procedures
• Knowledge of and adherence to Bulten Ltd Environmental Policy
• To assist as required with any other reasonable request in line with business needs or customer/client requirements

KPI’s of the role

• Customer delivery precision
• Number of additional freight
• Customer satisfaction

Experience and knowledge required for the role

• 2-5 years professional experience from similar work
• Previous experience of working in ERP systems, ERP system M3 highly desirable

This is a full time, permanent opportunity working 35 hours per week 

Monday - Friday, 08:30 - 16:30 with a 1 hour unpaid lunch break

Holiday allowance is 25 days plus the 8 recognised bank holidays 

Competitive salary depending on experience 

8% non contributory pension scheme enrolled from day 1 

Life assurance policy of 4 times annual salary 

Access to salary extras scheme from day 1 

Optional enrolment into our Westfield Health Mosaic Cash Plan scheme from day 1