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Customer Service & Import Executive


Job details

General information

Company description

At the end of August, Bulten completed the acquisition of Exim (Exim & Mfr Holdings Pte Ltd), a Singapore-based distributor of fasteners and other C parts. Exim established in 1982 in Singapore, Exim & Mfr Enterprise provides quality-assured fasteners, electro-mechanical components, sleevings / tubings, wires, wiring management accessories and C-parts to multinational manufacturers and equipment makers across diversified industries.

For more information, pls refer to www.bulten.com & www.eximfr.com.sg

Vacancy details

Job title

Customer Service & Import Executive

Description and tasks

  • Collaborate with various departments to streamline order processing and handle administrative tasks efficiently.
  • Monitor inventory levels including stock held at VMI (Vendor Managed Inventory) customer hub and process all orders meticulously, ensuring accuracy and promptness in execution.
  • Maintain accurate records of sales transactions and customer interactions in the ERP system.
  • Prioritize customer satisfaction by promptly managing inquiries, resolving issues, and ensuring order fulfilment including documentation meets or exceeds expectations in a professional manner.
  • Coordinate import shipments with suppliers, freight forwarders, and customs agents.
  • Prepare, verify, and manage import documentation (invoice, packing list, BL, COO, etc.) to ensure compliance with customs regulations.
  • Track shipment schedules to ensure timely arrival and clearance of goods.
  • Liaise with finance and warehouse teams for payment, duty, and receiving coordination.
  • Monitor import costs and assist in identifying cost-saving opportunities.
  • Maintain accurate import records and ensure compliance with company policies and import laws.

Candidate Profile

  • Industry knowledge on C parts business
  • Service Oriented
  • Effective communication
  • Initiative and responsibility

Our Offer

We are a fair opportunity employer and offer a progressive and competitive package. We invite qualified and aspiring candidates to join us as part of Bulten-Exim family. For more information, pls refer to www.bulten.com & www.eximfr.com.sg

Vacancy location

Company location

Indonesia, Jakarta

Requester

E-Mail

vella_goh@eximfr.com.sg

Position start date

05/12/2025