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Assistant Engineer cum Application Specialist


Job details

General information

Company description

At the end of August, Bulten completed the acquisition of Exim (Exim & Mfr Holdings Pte Ltd), a Singapore-based distributor of fasteners and other C parts. Exim established in 1982 in Singapore, Exim & Mfr Enterprise provides quality-assured fasteners, electro-mechanical components, sleevings / tubings, wires, wiring management accessories and C-parts to multinational manufacturers and equipment makers across diversified industries.

For more information, pls refer to www.bulten.com & www.eximfr.com.sg

Vacancy details

Job title

Assistant Engineer cum Application Specialist

Description and tasks

The Asst Engineer cum Application Specialist reports to the Engineering Solution Manager and responsible for providing both In-House equipment technical support and application expertise to internal and external customers/suppliers. This dual-role position includes managing and planning equipment installation, maintenance, troubleshooting& user training, while ensuring optimal equipment performance. It also involves identifying and implementing internal process improvement solutions and supporting sales teams through technical trials, applications, and presentations.

 

Responsibilities:

1. Technical Support & Maintenance

  • Installation, calibration & maintenance work of equipment or instruments at both in house or customer sites.
  • Carry out preventive maintenance and troubleshoot hardware or software issues.
  • Conduct testing and validation to ensure equipment functionality and compliance with standards.
  • Maintain accurate service logs, calibration records, and technical reports.
  • Provide timely field support and coordinate repairs or replacements when required.
  • Source & liaison with equipment suppliers on internal require process specifications for solution proposal.

2. Application Support

  • Demonstrate product and applications capabilities to internal and customers and supplier partners.
  • Provide hands-on user training and guidance on product operation and best practices.
  • Support new product launches, application development, and testing activities.
  • Collaborate with the sales team to design and conduct product trials, evaluations, and demonstrations.
  • Gather customer feedback and report technical or performance issues for product improvement.

3. Supplier, Customer & Internal Liaison

  • Serve as a key contact between equipment suppliers, customers, sales, and product teams to ensure smooth communication & customer satisfaction.
  • Assist in preparing technical documentation, user manuals, and training materials.
  • Provide post-installation support and ensure smooth handover process to customers.

4. Compliance & Safety

  • Ensure all service and application activities comply with company safety, quality &regulatory standards.
  • Follow proper procedures for handling and disposing of laboratory or industrial materials safely.

Candidate Profile

  1. ITE or Diploma in Engineering or equivalent technical field.
  2. Proven experience in a similar role within manufacturing environment is preferred.
  3. Excellent communication and presentation skills.
  4. Strong technical troubleshooting and diagnostic skills.
  5. Knowledge of instrument & machineries calibration, validation, and maintenance procedures with hands-on ability to use hand tools, gauges, and testing instruments.
  6. Proficient in Microsoft Office; experience with CAD or ERP system will be an advantage.
  7. A team player with a positive, customer-focused attitude & the ability to work independently when needed.
  8. Willing to travel locally or regionally for field service or onsite support (approx. 30-50% regional travel).

Our Offer

We are a fair opportunity employer and offer a progressive and competitive package. We invite qualified and aspiring candidates to join us as part of Bulten-Exim family. For more information, pls refer to www.bulten.com & www.eximfr.com.sg

Vacancy location

Company location

Thailand, Pathumtani

Requester

Hiring Manager

Thong Mei Ling

E-Mail

meiling_thong@eximfr.com.sg

Position start date

01/12/2025